Shipping & Delivery

At KBETH HAIR, we are committed to delivering high-quality wigs and custom hair products to customers worldwide with speed, safety, and transparency.

Please review our shipping policy below before placing your order.

🌍 Worldwide Shipping

We ship globally, including:

United States
United Kingdom
Canada
Europe
Africa
Caribbean
Middle East

All orders are processed and shipped directly from our production facility.

⏳ Processing Time

Processing time depends on the product type:

✔ Ready-to-Ship Wigs

Processing Time: 1–3 business days

✔ Custom Orders (Length / Density / Lace / Hairline Customization)

Processing Time: 5–10 business days

Custom orders require additional production time to ensure quality and accuracy.

🚚 Shipping Methods

We work with trusted international carriers:

DHL
FedEx
UPS
USPS (final mile delivery in US)

Carrier selection depends on destination and availability.

📦 Estimated Delivery Time

After shipment:

United States: 3–7 business days
United Kingdom & Europe: 4–8 business days
Africa & Caribbean: 5–10 business days
Other regions: 5–12 business days

Delivery times may vary due to customs clearance or local carrier delays.

📍 Order Tracking

Once your order ships:

You will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear in the system.

If you do not receive tracking information, please contact our support team.

🧾 Customs & Duties

International orders may be subject to:

Customs duties
Import taxes
Local handling fees

These charges are determined by your country’s customs authority and are the responsibility of the buyer.

❗ Address Accuracy

Please ensure your shipping address is correct at checkout.

We are not responsible for:

Incorrect or incomplete addresses
Failed delivery due to customer error
Refused packages

If an order is returned due to address issues, reshipping fees may apply.

📦 Lost or Delayed Packages

If your tracking shows “Delivered” but you have not received your package:

Please check with neighbors or your local carrier first.
Contact the shipping carrier directly.
If unresolved, contact our support team within 3 days.

We will assist in filing an investigation with the carrier.

✂ Custom & Handmade Product Notice

All wigs are carefully handcrafted and quality inspected before shipment.

Minor variations in:

Hair texture
Lace tone
Density
Length (±0.5 inch tolerance)

are normal and do not qualify as defects.

💬 Need Help?

If you have any questions about your order, shipping status, or customization:

📧 support@kbethhair.com
Response Time: Within 24 hours

KBETH HAIR

Premium Black Hair Supply Chain – Global Shipping – Custom Wig Manufacturing